TROPHYBRANDING TERMS AND CONDITIONS

1. Agreement

These Terms and Conditions apply to all graphic design and branding services provided by TROPHYBRANDING (“the Designer”). By purchasing or booking a service, the Client confirms that they have read, understood and accepted these terms.
 

2. Services and Scope

TROPHYBRANDING provides services including logo and brand identity design, social-media branding, website design, marketing materials and digital design assets.

The purchased service will state the included deliverables. Work requested outside the agreed scope will be quoted and charged separately.
 

3. Payment

Full payment is required before work begins. Due to the digital and customised nature of the service, payments are non-refundable once work has commenced, subject to the Client’s statutory rights.

If TROPHYBRANDING cancels the project, an appropriate full or partial refund may be issued based on the work already completed.
 

4. Design Process

After payment, the Client will receive an onboarding form requesting project details, creative direction and contract approval. The project timeline will begin once all required information has been received and approved.

TROPHYBRANDING does not freestyle. The Client must provide a reasonably clear concept, desired style and creative direction.

Drafts will be shared for feedback and approval. Once the final design has been approved, the project will proceed to delivery. Further changes will be charged separately.
 

5. Concepts and Revisions

Unless the purchased service states otherwise, each service includes:

• One initial concept

• Three rounds of revisions

A revision means a reasonable adjustment to the existing concept, such as changes to colours, fonts or layout. A new direction or complete redesign is not a revision and will be charged at 50% of the original service price.
 

6. Client Responsibilities

The Client must:

• Provide accurate and complete project information.

• Supply all required wording, images and files.

• Respond and provide feedback promptly.

• Check all names, spelling, prices and other content.

• Confirm they have permission to use all supplied materials.

TROPHYBRANDING is not responsible for errors within information approved or supplied by the Client.
 

7. Copyright and Usage Rights

All concepts and designs remain the intellectual property of TROPHYBRANDING until full payment has been received.

After payment, the Client receives the usage rights included within the purchased service. Copyright is not transferred unless a separate written copyright assignment has been agreed.

Unused concepts, rejected drafts and working files remain the property of TROPHYBRANDING and must not be used, copied, shared or recreated.

TROPHYBRANDING may display completed work within its portfolio, website, social media and marketing unless otherwise agreed in writing.
 

8. Artificial Intelligence

The Client must not upload or provide any TROPHYBRANDING concept, draft or completed design to an artificial intelligence platform without prior written permission.

The work must not be used to:

• Train or improve an AI system.

• Generate new or similar designs.

• Act as a prompt, reference image or style reference.

• Reproduce, edit, extend or create variations of the work.

• Remove or replace design elements.

• Resell, redistribute or reuse the design for another project.

The Client must ensure that anyone given access to the work—including employees, printers, contractors, marketers and social-media managers—also follows this requirement.

Unauthorised AI use will be treated as a breach of these terms and may constitute copyright infringement. TROPHYBRANDING may withdraw the Client’s usage licence, request removal, charge an additional licensing or infringement fee and pursue available remedies.
 

9. Timescales

Turnaround times are estimates and begin only after payment, the completed onboarding form and all required content have been received.

Timescales may be extended by delayed responses, missing content, revision requests, weekends, public holidays or circumstances outside the Designer’s reasonable control.

Rush services may be available from £50, subject to availability.
 

10. Final Delivery

Approved designs will be supplied in the formats included within the purchased service, such as JPG, PNG or PDF.

Changes requested after approval or final delivery will be treated as additional work and charged separately.
 

11. Liability

TROPHYBRANDING is not responsible for:

• Printing or manufacturing errors outside its control.

• Errors in information approved or supplied by the Client.

• Copyright or licensing issues relating to Client-supplied materials.

• Business losses resulting from the use of the designs.

The Client should check and approve all artwork, wording, dimensions and printer proofs before production.
 

12. Acceptance

By purchasing or booking a TROPHYBRANDING service, the Client confirms their acceptance of these Terms and Conditions.